🛡 aab99 — Our Commitment to Safe Play

Responsible Gaming — so fun never becomes a problem

aab99 believes that enjoyable gaming is only possible when it stays within limits. We are committed to your protection.

Why is responsible gaming important?

Online casino and sports betting is a form of entertainment — but uncontrolled gambling can cause personal, family, and financial harm. To ensure responsible gaming at aab99, we have put in place a number of tools and policies that help you stay in control of your play.

Our platform is only for those aged 21 and above. Always set a budget before playing, set a time limit, and accept the possibility of losing as a normal part of the experience. Gambling addiction is a health condition — there is no shame in it. Seek help in time.

  • Set a financial limit before you play
  • Avoid placing extra bets to chase losses
  • Never play with borrowed money
  • Do not think of gaming as a source of income
  • Stop playing when you are stressed or feeling low
  • Talk openly with the people close to you

Warning Signs

If you notice any of the following signs, seek help right away:

  • Continuing to play in an attempt to recover lost money
  • Being unable to stop playing or feeling restless when you try
  • Hiding your gambling from family and friends
  • Spending money meant for essential living costs on gambling
  • Gambling having a negative effect on your sleep, work, or relationships
  • Relying on gambling to relieve stress

Our Protection Tools

aab99 keeps these tools ready at all times for your safe and enjoyable experience.

Deposit Limit

Set a limit on how much you deposit per day, week, or month. This will stop you from going beyond your budget and help you build responsible gaming habits. To increase the limit, a 24-hour wait applies — lowering it takes effect immediately.

Session Time Limit

Decide in advance how long you will play in each session. When the set time is up, the system will notify you automatically. Avoiding long sessions keeps your decision-making ability intact.

Time-Out Feature

If you need a break for a few days, take a time-out from 1 day up to 6 weeks. During this period you will not be able to log in and will not receive any promotional messages. Once the break ends, your account will be reactivated automatically.

Self-Exclusion

If you feel your gambling is getting out of control, choose self-exclusion. You can close your account from a minimum of 6 months up to permanently. Your account cannot be reopened while the exclusion is in effect.

Age Verification

aab99 is only for those aged 21 and above. Age is verified at registration. We follow strict rules to prevent minors from accessing the platform. If your child can access your account, let us know immediately.

24/7 Support

Our live chat service is always available for any questions or concerns about responsible gaming. Speak in Bangla and get assistance from our skilled support team. Your privacy is fully protected.

How to activate self-exclusion?

Self-exclusion is a strong measure that keeps you away from gambling for an extended period. You can activate it easily by following the steps below:

1

Log in to aab99

Access your account and go to the "Account Settings" menu.

2

Open the "Responsible Gaming" section

On the settings page, select the "Responsible Gaming" option.

3

Select self-exclusion

Choose your preferred duration — 6 months, 1 year, or permanent.

4

Confirm

Once you confirm the request, your account will be closed immediately. You will receive a confirmation message by email.

5

Contact Support

If you have any trouble, email us via live chat or at [email protected] — we will help you right away.

Setting Deposit and Spending Limits

At aab99 you can change your deposit limit at any time. Lowering the limit is immediate — a 24-hour cooling-off period applies to increasing it.

This delay is intentional — it protects you from impulsive decisions and gives you time to think before acting.

Minimum deposit and withdrawal: ৳500

21+

Age limit
mandatory

24/7

Support in Bangla
always by your side

SSL

Protected with
encryption

6 months

Minimum duration
of exclusion

Healthy Gaming Habits

Responsible gaming does not mean giving up fun — it means making the fun last longer.

Budget Planning

Set aside a fixed amount each month for entertainment. Even if that amount is lost, it will not affect your daily life — that is what a healthy budget looks like.

Time Management

Set a time limit before you start playing and use an alarm. Avoid long sessions. Keep enough time for family, friends, and hobbies.

Mental Wellbeing

Never play when you are angry, feeling low, or under stress. In that state your ability to make decisions is reduced and the risk of serious loss increases.

Family Awareness

Let your family know that you enjoy entertainment online. Take their concerns seriously. If there are minors at home, keep your devices password-protected.

Frequently Asked Questions

The most frequently asked questions about responsible gaming are answered below.

Log in to your account and go to "Settings" > "Responsible Gaming". From there you can set a daily, weekly, or monthly deposit limit. Lowering the limit takes effect immediately. To increase the limit, a 24-hour cooling-off period applies. Contact our live chat for assistance.

No. While self-exclusion is active, it is not possible to reopen your account before the set period ends. This restriction is intentional — it is applied for your own protection. In the case of permanent exclusion, the account can never be recovered.

A time-out is a short-term break — from 1 day up to 6 weeks. Once the period ends, your account is reactivated automatically. Self-exclusion is a long-term measure — from a minimum of 6 months up to permanent. It cannot be reversed before the period expires. If you feel you are losing control over your gambling, self-exclusion is the right choice.

Start by speaking with them with empathy — not blame. Contact the aab99 support team and explain the situation. We will review the account and help take the necessary steps. Also consider seeking help from a professional counsellor — gambling addiction is a treatable condition.

No. aab99 is only for those aged 21 and above. Age is verified at registration and ID may be requested in suspicious cases. If there are minors in your home, make sure your devices and account are password-protected.

Speak with us in Bangla via our 24/7 live chat service — get help any time, for any question. You can also contact us by email: [email protected]. Your information will be kept completely confidential and you will be helped without any judgement.

Play safe, stay happy

aab99 is always by your side — for entertainment and for your protection. Enjoy our games within safe limits.

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For 21+ only. Play responsibly.